DBA: CONNECT

BETTER BUSINESS CONNECTION INC

DOT 594386 MC 287479 Active

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Authority

Common Carrier

Active
Safety
26 inspections

Vehicle OOS: 19.23% (avg 20.7%)

Driver OOS: 50.0% (avg 5.5%)

Fleet
80 units

Drivers: 90

Trailers: 0 (0 owned)

Insurance
BIPD $5,000,000
Cargo On File
Bond —
Community

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Company Details

Physical Address

22664 RELOCATION DRIVE, STERLING, VA, 20166

Phone Number

(703) 707-2020

Mailing Address

PO BOX 16387, WASHINGTON, DC, 20041

Cell Phone

(703) 967-3014

Email Address

[email protected]

Fax Number

(866) 229-2269

Business Organization

CORPORATION

Operational Classification

PRIVATE PASSENGER, BUSINESS;AUTHORIZED FOR HIRE

Record Changes

Changes detected on this company's public FMCSA record over the last 2 years (legal name, DBA, phone, email, addresses, authority, insurance on file)

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Authority & Compliance

Operating Status: Active

Authority Status

Common Carrier

Active
27 yrs, 9 mo

Contract Carrier

—
—

Broker

—
—

Authority History

Date Action Type Status
2015-09-11 DISCONTINUED REVOCATION COMMON ACTIVE
2014-09-10 DISCONTINUED REVOCATION COMMON ACTIVE
2014-01-02 DISCONTINUED REVOCATION COMMON ACTIVE
2013-05-10 DISCONTINUED REVOCATION COMMON ACTIVE
2011-12-30 DISCONTINUED REVOCATION COMMON ACTIVE
2005-07-11 — MOTOR PASSENGER COMMON CARRIER ACTIVE
2005-07-11 OUT OF SERVICE MOTOR PASSENGER COMMON CARRIER ACTIVE
1995-07-25 — MOTOR PASSENGER COMMON CARRIER ACTIVE

Revocation History

No revocation history on record for this carrier.

Insurance & Bond Information

Current insurance coverage and bond requirements by authority type

BIPD Insurance

Bodily Injury & Property Damage

Active

Required for carriers transporting goods. Covers accidents and property damage.

On File: $5,000,000
Required: $5,000,000
Cargo Insurance

Cargo Liability Coverage

On File

Covers loss or damage to goods being transported.

Status: On File
Required: Yes
Bond Coverage

Broker/Freight Forwarder Bond

—

Required for brokers/freight forwarders ($75K minimum).

Status: Not Required
Required: No (Carriers exempt)
Insurance Requirements by Authority Type

For Profit Carrier

  • BIPD: $750,000 - $5,000,000 (varies by cargo)
  • Cargo: Varies by commodity
  • Bond: Not required

Broker/Freight Forwarder

  • BIPD: May be required
  • Cargo: Not typically required
  • Bond: $75,000 minimum

Insurance Filing History

Effective Date Type Policy # Coverage Insurer Cancel Date Method Status
2025-09-10 BIPD/Primary PHPK2601751-010 $5,000,000 PHILADELPHIA INDEMNITY INSURA… - - ACTIVE
2024-09-10 BIPD/Primary PHPK2601751-009 $5,000,000 PHILADELPHIA INDEMNITY INSURA… 2025-09-10 TERM/REPL CANCELLED
2023-09-10 BIPD/Primary PHPK2601751 $5,000,000 PHILADELPHIA INDEMNITY INSURA… 2024-09-10 TERM/REPL CANCELLED
2022-09-10 BIPD/Primary PHPK2459219 $5,000,000 PHILADELPHIA INDEMNITY INSURA… 2023-09-10 TERM/REPL CANCELLED
2021-09-10 BIPD/Primary PHPK2321916 $5,000,000 PHILADELPHIA INDEMNITY INSURA… 2022-09-10 TERM/REPL CANCELLED
2020-09-10 BIPD/Primary PHPK2178687 $5,000,000 PHILADELPHIA INDEMNITY INSURA… 2021-09-10 TERM/REPL CANCELLED
2019-09-10 BIPD/Primary PHPK2033434 $5,000,000 PHILADELPHIA INDEMNITY INSURA… 2020-09-10 TERM/REPL CANCELLED
2018-09-10 BIPD/Primary PHPK1876912 $5,000,000 PHILADELPHIA INDEMNITY INSURA… 2019-09-10 TERM/REPL CANCELLED
2017-09-10 BIPD/Primary PHPK1709373 $5,000,000 PHILADELPHIA INDEMNITY INSURA… 2018-09-10 TERM/REPL CANCELLED
2016-09-10 BIPD/Primary PHPK1549148 $5,000,000 PHILADELPHIA INDEMNITY INSURA… 2017-09-10 TERM/REPL CANCELLED
2015-09-10 BIPD/Primary PHPK1390628 $5,000,000 PHILADELPHIA INDEMNITY INSURA… 2016-09-10 TERM/REPL CANCELLED
2014-09-10 BIPD/Primary AU2014LLP00312 $5,000,000 NEW YORK MARINE & GENERAL INS… 2015-09-10 TERM/REPL CANCELLED
2014-09-10 BIPD/Excess IXG418108A $5,000,000 GENERAL STAR INDEMNITY COMPANY 2015-09-10 CANCEL CANCELLED
2014-01-01 BIPD/Primary BA727652 $5,000,000 AMERICAN SOUTHERN INSURANCE C… 2014-09-10 TERM/REPL CANCELLED
2014-01-01 BIPD/Excess IXG418108 $5,000,000 GENERAL STAR INDEMNITY COMPANY 2014-09-10 CANCEL CANCELLED
2013-01-01 BIPD/Primary OPOL001541 $5,000,000 NATIONAL CASUALTY COMPANY 2014-01-01 CANCEL CANCELLED
2013-01-01 BIPD/Excess XLS0082081 $5,000,000 SCOTTSDALE INSURANCE COMPANY 2014-01-01 CANCEL CANCELLED
2012-04-11 BIPD/Primary OPOL000991 $5,000,000 NATIONAL CASUALTY COMPANY 2013-01-01 TERM/REPL CANCELLED
2012-04-11 BIPD/Excess XLS0074640 $5,000,000 NATIONAL CASUALTY COMPANY 2013-05-06 CANCEL CANCELLED
2012-01-01 BIPD/Primary OPOL000991 $5,000,000 NATIONAL CASUALTY COMPANY 2012-04-11 CANCEL CANCELLED
2012-01-01 BIPD/Excess XLS0074640 $5,000,000 SCOTTSDALE INSURANCE COMPANY 2012-04-11 CANCEL CANCELLED

Safety Performance

Safety rating: Satisfactory

Vehicle OOS Rate

19.23%

National avg: 20.72%

Below average

26 inspections · 5 OOS

Driver OOS Rate

50.0%

National avg: 5.51%

Above average

2 inspections · 1 OOS

Hazmat OOS Rate

-

No hazmat inspections

Total inspections: 26 Last inspection: May 21, 2026 Total crashes: 10

FMCSA Inspection Records (26 total)

Detailed inspection history and violations

May 21, 2026

6671000874

6 viol. 1 OOS
Level 1 VA FRIEGHTLIN 1FVACWDU...

Apr 17, 2026

2739002420

6 viol. 2 OOS
Level 1 DC FREIGHTLIN 3ALACWDU...

Nov 23, 2025

4652000633

1 viol.
Level 1 DC FORD 1FBAX2CG...

Jul 29, 2025

0260C00047

Level 1 MD FORD 1FDFE4FS...

Jul 24, 2025

NBG9001491

Level 5 CA FORD 1FBVU4X8...

Jul 24, 2025

NBG9001490

2 viol.
Level 5 CA FORD 1FDAF5GT...

Jul 24, 2025

NBG9001489

1 viol.
Level 5 CA FORD 1FDGF5GT...

Jul 8, 2025

NAFR001349

Level 5 CA FORD 1FBVU4XG...

May 27, 2025

0260C00023

3 viol. 2 OOS
Level 1 MD FORD 1FDFE4FS...

May 15, 2025

0260C00015

1 viol. 1 OOS
Level 1 MD FORD 1FDFE4FS...

Apr 23, 2025

6502005606

Level 1 MD FORD 1FDAF5GT...

Feb 6, 2025

NBG9001368

Level 5 CA FORD 1FBVU4X8...

Feb 6, 2025

NBG9001367

2 viol.
Level 5 CA FORD 1FDAF5GT...

Feb 6, 2025

NBG9001366

1 viol.
Level 5 CA FORD 1FDAF5GT...

Feb 5, 2025

8754000671

Level 3 VA FORD 1FDGF5GT...
Total Inspections

26

Across all inspection types

Vehicle Inspections

26

FMCSA Accident/Crash Records (10 total)

Detailed accident history and severity information

A portion of FMCSA crash records are reported without a carrier identifier and cannot be attributed to a specific company, so they are not shown on individual profiles. The figures below reflect only the crashes FMCSA links to this carrier.

May 7, 2025

CA • CA5652501637

Injury

Fatal

0

Injury

1

Tow

Yes

Mar 25, 2025

MO • MO0000112734

Injury

Fatal

0

Injury

7

Tow

Yes

May 10, 2022

MD • MD22A0909549

Injury

Fatal

0

Injury

1

Tow

No

Sep 27, 2019

MO • MO0000081614

Tow Away

Fatal

0

Injury

0

Tow

Yes

Mar 12, 2017

MO • MO0000072138

Tow Away

Fatal

0

Injury

0

Tow

Yes

Oct 14, 2016

VA • VA0163085163

Injury

Fatal

0

Injury

9

Tow

Yes

Oct 14, 2015

VA • VA0153085219

Injury

Fatal

0

Injury

1

Tow

Yes

Nov 11, 2006

DC • DC2006154789

Tow Away

Fatal

0

Injury

0

Tow

Yes

Apr 30, 2006

VA • VA0061350849

Fatal

Fatal

2

Injury

1

Tow

Yes

Dec 31, 2000

DE • DE0600124571

Tow Away

Fatal

0

Injury

0

Tow

Yes
Fatal Crashes

2

Injury Crashes

20

Total Crashes

10

SMS Safety Analysis

BASIC category violations from FMCSA Safety Measurement System

19

Total BASIC Violations

Data from FMCSA SMS

Unsafe Driving

OK
Violations: 0
OOS: 0

Hours-of-Service Compliance

OK
Violations: 1
OOS: 1

Vehicle Maintenance

Warning
Violations: 18
OOS: 4

Controlled Substances/Alcohol

OK
Violations: 0
OOS: 0

Driver Fitness

OK
Violations: 0
OOS: 0

Hazardous Materials Compliance

OK
Violations: 0
OOS: 0

BASIC Categories

Unsafe Driving - Speeding, reckless driving
HOS Compliance - Hours of service violations
Vehicle Maintenance - Brakes, lights, tires
Controlled Substances/Alcohol - Drug/alcohol violations
Driver Fitness - Licensing, medical certs
Hazardous Materials Compliance - Hazardous materials

Industry Benchmark

Compare this carrier's metrics against industry expectations

Inspections

Based on reported mileage

26
Expected: 20 - 200 Within Range

Inspections

Based on power units

0
Expected: 80 - 220 Below Range

Power Units

Based on reported mileage

80
Expected: 50 - 250 Within Range

Equipment & Drivers

Fleet size, equipment ownership, and driver counts

Tractors

80

0 owned

Trailers

0

0 owned

Drivers

Total Drivers

90

CDL Drivers: 22
Interstate: 90
Intrastate: 0
Driver Inspections

2

Out of Service: 1
OOS Rate: 50.0%
Driver Distribution
Interstate (>100 mi): 0
Interstate (<100 mi): 90
Intrastate (>100 mi): 0
Intrastate (<100 mi): 0

Cargo & Operations

Cargo types hauled and operational classifications

Cargo Carried

Passengers

Operation Type

Interstate

Business Organization

CORPORATION

Classification Categories

PRIVATE PASSENGER, BUSINESS AUTHORIZED FOR HIRE

Operational Classification

Equipment Overview

80

Power Units

0

Trucks

80

Buses

0

Commercial Vehicles

Ratings & Reviews

Community ratings from brokers and shippers

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