CUSTOM COACH OF NEW ENGLAND INC

DOT 4164893 MC 1601042 Active

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Authority

Common Carrier

Active
Safety
24 inspections

Vehicle OOS: 41.67% (avg 20.7%)

Driver OOS: 0% (avg 5.5%)

Fleet
29 units

Drivers: 32

Trailers: 0 (0 owned)

Insurance
BIPD $5,000,000
Cargo On File
Bond —
Community

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Public record change detected

1 in the last 6 months

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Company Details

Physical Address

19 BARTLETT RD, GORHAM, ME, 04038

Phone Number

(802) 888-2103

Mailing Address

19 BARTLETT RD, GORHAM, ME, 04038

Cell Phone

----

Email Address

[email protected] [email protected]

Fax Number

(802) 888-2094

Business Organization

CORPORATION

Operational Classification

PRIVATE PASSENGER, BUSINESS;PRIVATE PASSENGER, NON-BUSINESS;AUTHORIZED FOR HIRE

Record Changes

Changes detected on this company's public FMCSA record over the last 2 years (legal name, DBA, phone, email, addresses, authority, insurance on file)

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Authority & Compliance

Operating Status: Active

Authority Status

Common Carrier

Active
2 yrs, 7 mo

Contract Carrier

—
—

Broker

—
—

Authority History

Date Action Type Status
2024-01-08 — MOTOR PASSENGER COMMON CARRIER ACTIVE

Revocation History

No revocation history on record for this carrier.

Insurance & Bond Information

Current insurance coverage and bond requirements by authority type

BIPD Insurance

Bodily Injury & Property Damage

Active

Required for carriers transporting goods. Covers accidents and property damage.

On File: $5,000,000
Required: $5,000,000
Cargo Insurance

Cargo Liability Coverage

On File

Covers loss or damage to goods being transported.

Status: On File
Required: Yes
Bond Coverage

Broker/Freight Forwarder Bond

—

Required for brokers/freight forwarders ($75K minimum).

Status: Not Required
Required: No (Carriers exempt)
Insurance Requirements by Authority Type

For Profit Carrier

  • BIPD: $750,000 - $5,000,000 (varies by cargo)
  • Cargo: Varies by commodity
  • Bond: Not required

Broker/Freight Forwarder

  • BIPD: May be required
  • Cargo: Not typically required
  • Bond: $75,000 minimum

Insurance Filing History

Effective Date Type Policy # Coverage Insurer Cancel Date Method Status
2024-01-08 BIPD/Primary BA176999 $5,000,000 LANCER INSURANCE COMPANY - - ACTIVE

Safety Performance

Safety rating: Satisfactory

Vehicle OOS Rate

41.67%

National avg: 20.72%

Above average

24 inspections · 10 OOS

Driver OOS Rate

0.0%

National avg: 5.51%

Below average

1 inspections · 0 OOS

Hazmat OOS Rate

-

No hazmat inspections

Total inspections: 24 Last inspection: May 21, 2026 Total crashes: 1

FMCSA Inspection Records (24 total)

Detailed inspection history and violations

May 21, 2026

9270002906

1 viol.
Level 5 ME PREO 2PCH3349...

May 21, 2026

9270002905

Level 5 ME PREO 4RKG3349...

Mar 24, 2026

3432002106

1 viol.
Level 5 ME VNHL YE2XB84B...

Mar 24, 2026

4387004086

Level 5 ME PREO 2PCH3349...

Mar 24, 2026

4387004085

2 viol.
Level 5 ME PREO 2PCG3349...

Mar 24, 2026

4387004084

2 viol.
Level 5 ME PREO 2PCH3349...

Mar 24, 2026

3432002108

2 viol.
Level 5 ME PREO 2PCG3349...

Mar 24, 2026

3432002105

2 viol. 1 OOS
Level 5 ME VNHO YE2XB84B...

Aug 29, 2025

SPA3000157

Level 3 NY VAN HOOL B YE2XB84B...

Jun 26, 2025

9438999948

1 viol. 1 OOS
Level 5 ME PREO 4RKG3349...

Jun 26, 2025

9438000717

2 viol.
Level 5 ME PREO 4RKG3349...

Jun 26, 2025

9438000716

3 viol. 3 OOS
Level 5 ME PREO 4RKG3349...

Jun 26, 2025

9438000715

3 viol. 2 OOS
Level 5 ME PREO 2PCH3341...

Jun 26, 2025

9438000714

2 viol.
Level 5 ME PREO 2PCH3349...

Jun 26, 2025

8947000342

3 viol. 1 OOS
Level 5 ME PREO 2PCH3349...
Total Inspections

24

Across all inspection types

Vehicle Inspections

24

FMCSA Accident/Crash Records (1 total)

Detailed accident history and severity information

A portion of FMCSA crash records are reported without a carrier identifier and cannot be attributed to a specific company, so they are not shown on individual profiles. The figures below reflect only the crashes FMCSA links to this carrier.

May 2, 2025

MA • MATBC0035226

Tow Away

Fatal

0

Injury

0

Tow

Yes
Fatal Crashes

0

Injury Crashes

0

Total Crashes

1

SMS Safety Analysis

BASIC category violations from FMCSA Safety Measurement System

22

Total BASIC Violations

Data from FMCSA SMS

Unsafe Driving

OK
Violations: 0
OOS: 0

Hours-of-Service Compliance

OK
Violations: 0
OOS: 0

Vehicle Maintenance

Warning
Violations: 22
OOS: 8

Controlled Substances/Alcohol

OK
Violations: 0
OOS: 0

Driver Fitness

OK
Violations: 0
OOS: 0

Hazardous Materials Compliance

OK
Violations: 0
OOS: 0

BASIC Categories

Unsafe Driving - Speeding, reckless driving
HOS Compliance - Hours of service violations
Vehicle Maintenance - Brakes, lights, tires
Controlled Substances/Alcohol - Drug/alcohol violations
Driver Fitness - Licensing, medical certs
Hazardous Materials Compliance - Hazardous materials

Industry Benchmark

Compare this carrier's metrics against industry expectations

Inspections

Based on reported mileage

24
Expected: 20 - 200 Within Range

Inspections

Based on power units

0
Expected: 80 - 220 Below Range

Power Units

Based on reported mileage

29
Expected: 50 - 250 Small Fleet

Equipment & Drivers

Fleet size, equipment ownership, and driver counts

Tractors

29

0 owned

Trailers

0

0 owned

Drivers

Total Drivers

32

CDL Drivers: 30
Interstate: 44
Intrastate: 2
Driver Inspections

1

Out of Service: 0
OOS Rate: 0%
Driver Distribution
Interstate (>100 mi): 28
Interstate (<100 mi): 2
Intrastate (>100 mi): 0
Intrastate (<100 mi): 2

Cargo & Operations

Cargo types hauled and operational classifications

Cargo Carried

Passengers

Operation Type

Interstate

Business Organization

CORPORATION

Classification Categories

PRIVATE PASSENGER, BUSINESS PRIVATE PASSENGER, NON-BUSINESS AUTHORIZED FOR HIRE

Operational Classification

Equipment Overview

29

Power Units

0

Trucks

29

Buses

0

Commercial Vehicles

Ratings & Reviews

Community ratings from brokers and shippers

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